RnRMgr not responding to room invites.

We found an error on a client’s environment where the following error would occur on the server console:

RnRMgr: Error processing reservation document <noteid>

It was found that when rooms are being invited, they are not responding to invites even though they are being delivered into the rooms & resources database (rnrdb) It was found that the notice documents in the ($Nlookup) in the rnrdb are not being processed, which is why not responses are being sent. The RNRMGR task was found to be running correctly, but that it would give random errors “RnRMgr: Error processing reservation document <noteid>”. These note ids were tracked and found that they correlate to the notice documents in the ($NLookup) view in the rnrdb. A list of these were created and it was found that this is not happening to all rooms’ invites. The affected rooms were investigated and certain fields were found to be not on the documents. The resource documents in rnrdb were resaved and the the invites retested which worked. The rnrmgr was restarted to force it to reprocess the historic invites.

Installing IBM Notes on Memory Stick or External Hard Drive

We just had a request that I have not heard in a while…installing IBM Notes on a Memory Stick or External Hard Drive.

This is useful for environments where you want the user to be able to travel with his IBM Notes installation and plug it into any computer in order to gain access to his\her IBM Domino environment.

Extract the IBM Notes installation files into a temp directory (not on the flash drive). Fom dos prompt in the temp directory where the setup file is located, issue this command where f:\ is the drive letter of the flash drive or external hard drive.   setup /a /v”NOMAD=1 TARGETDIR=F:\ /qb+”

This will install notes onto the flashdrive. To configure the notes on the flash drive, open the FlasDrive and click on the autorun.exe file.

Lotusphere Comes To You Online

Lotusphere Comes to You ONLINE (LCTY ONLINE), also known as Business Gets Social 2012 ONLINE, is a premier online event series featuring presentations from Lotusphere 2012. Designed to bring anyone who couldn’t get to Orlando the critical information and the excitement they missed, this FREE online series will help you get more from your existing IT investment and boost collaboration across your enterprise.

These free Webinars are presented by IBM executives and other leading IBM team members. Sessions include a Q&A segment so viewers can ask questions, provide feedback to top decision makers inside Lotus, and/or get answers to critical questions or challenges. It’s free to join any of the Webinars, but you must pre-register to attend. Click the button below to go to the list of sessions and select the ones you wish to attend.

To view recorded sessions: http://www.lotususergroup.org/vug

Online Agenda:
Strategy in Action: Messaging and Collaboration

Presented by: Ed Brill • March 20, 2012

12:00 pm Eastern Daylight Time (Boston/NY), 06:00 pm South Africa (GMT+2)


Mastering the Art of Social Application Development

Presented by: Paul Bastide, IBM and Matt Broomhall, IBM • March 22, 2011

12:00 pm Eastern Daylight Time (Boston/NY), 06:00 pm South Africa (GMT+2)


Your Social Business advantage: using IBM Sametime to integrate telephony, audio and video; tying people and customers together in powerful ways

Presented by: David Price, Meridian • March 27, 2012

12:00 pm Eastern Daylight Time (Boston/NY), 06:00 pm South Africa (GMT+2)


What’s the Value of Social Analytics?

Presented by: Pamela A. Evans, IBM • March 29, 2012

12:00 pm Eastern Daylight Time (Boston/NY), 06:00 pm South Africa (GMT+2)


Going Social in a world of Governance, Risk Management, and Compliance (GRC)

Presented by: Arthur Fontaine, IBM • April 10, 2012

12:00 pm Eastern Daylight Time (Boston/NY), 06:00 pm South Africa (GMT+2)


Ready, Set, Go! How IBM Lotus Domino XPages Became Mobile

Presented by: Eamon Muldoon, IBM and Tony McGuckin, IBM • April 12, 2012

12:00 pm Eastern Daylight Time (Boston/NY), 06:00 pm South Africa (GMT+2)


IBM Sametime Unified Telephony Lite: Communicating with Devices

Presented by: Binh Q. Nguyen, IBM • April 19, 2012

12:00 pm Eastern Daylight Time (Boston/NY), 06:00 pm South Africa (GMT+2)

Rightfax Notes Gateway starting but no faxes being sent or received.

We found a problem where faxes are not being received or sent, even though the Notes Email Gateway is starting correctly.

It was found if the Notes Gateway is stopped, and instead of starting it normally, right click on it in the Rightfax admin window and click on Debug. This enables a prompt that shows each step the gateway processes while starting up. This prompt would show that the password has not been entered, which would explain why the api could not connect to the Notes client.

If was found that the notes id password stored in the Notes gateway config was not being used, so the API could not start. We manually set the following key to be the clear password which resolved the problem.


This could be a security concerns in some environments, and should only be used for troubleshooting purposes.

Blackberry unread marks not synced with IBM Lotus Domino

We had a situation at a customer that caused the unread marks on the blackberry devices to be out of sync. Slow sync did not do the trick which caused us to further investigate. We found a field called “UnreadMarksCacheTime” in the user info document, in the user’s state database (usually under the BES\State folder) on the Blackberry server. If you clear this field and then do a sync again, the unread marks are reset on the Blackberry device. You can clear this field by just doing running the following agend on the user info document.

FIELD UnreadMarksCacheTime:=”"

Traveler::AddInMain: Can’t create Java VM error when starting Traveler

When starting traveler, you are left with this very descriptive error, Traveler::AddInMain: Can’t create Java VM.

There are some articles indicating that your server is running out of memory, which was not the cause in my situation. I then found that the traveller server has not yet replicated the NAB  with the R85 template. This caused the server doc to lack certain important fields for traveller settings.

To resolve this, update the design of the NAB (or replicate with the admin server after refreshing the design, as in my case), and edit the server document for the new traveller related fields to be saved.

Apps not opening after iPad2 ios5 upgrade

Following the upgrade of iPad2 to IOS501 none of the non apple apps want to open. Reseting the device does not help but what does help is to just download any free app from the app store. This seems to reset something which resolves other apps not opening

IBM Domino 8.5.2 fp2 Windows 32 bit server running out shared memory

Two Domino servers in a cluster were upgraded from 7.0.4 to 8.5.2 fp3 and at
first life seemed beautiful, until both of them started crashing every two days
or so. The error in NSD was nnotes.AccessAllProtected, and the console
displayes PANIC: AccessAllProtected() error 107 from MapSharedRegion on pool
384 of 385 pools.  This was strange as
the servers were not giving this error before the upgrade.

The following entries were found in the notes.ini, ConstrainedSHM and ConstrainedSHMSizeMB, which caused the
Domino server to ‘hog’ the shared memory at startup. I removed these and the
servers have been up for more than 8 days now.

The following article was found on these ini settings. These setting seemed to have ‘creeped in’ with previous versions and administrators of the server.


Slow startup for IBM Domino Server with lots of files in domino\html

We just experienced a problem with an IBM Domino 8.5.3 fp3 server which took more than 3 hours to startup. Obviously this is not acceptable, and although the server ran fine after the 2 hour startup….it just didn’t feel right (“,)

We found the problem to be Domino counting it’s chickens by scanning for nsf files in the domino\html directory, which happens to contain more than 3 000 000 html and xml files (spread through 25 000 sub directories for this specific server. A nice workaround was found in which you set the folder attribute for the large directory to ‘hidden’ on OS level. This prevents Domino from scanning the directories for nsf’s on startup, but still serves the files through the http task.

Now for some coffee!

Battery life on my Apple iPhone4 went ‘Pear’ shaped after upgrading to 4.3.5 (8l1)

I noticed that my iPhone4′s battery has extremely bad life (-50% in 2 hours) following the upgrade to 4.3.5 (8l1). I had to do a reset of the phone (switch off phone, hold power\sleep and home button at the same time for 10 seconds which causes the apple logo to appear and disappear). The usage now seems to be back to normal again.

PS: This process will not cause you to loose any data.

© 2011 Ukuvuma Solutions